Building a High Trust Organisation

It's a core task of all leaders to create a positive climate where individual team members can trust and rely on each other. Yet, however robust the climate, there will always be challenges: a team member who's under-performing and reacts badly to criticism, someone behaving inappropriately, bad news that has to be delivered - all situations which, if handled inappropriately, can have a damaging effect on the level of trust shared within the organisation.

Few of us naturally possess the skills to handle such situations well. Often unconsciously, we choose the short term gain of turning a blind eye even when it may lead to long term pain. When this occurs, a culture of mistrust and disrespect can develop which is highly corrosive and damaging to management respect, employee engagement and team productivity.

The core leadership skills necessary for building trust, even - and especially - when handling conflict situations can be learned and mastered.

This short, topic-specific programme, offered as part of our Leading from Within series, is available as a one-to-one coaching programme or as a workshop for teams or boards of up to 12 people. Please get in touch for more details.